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Practitioner Products Policy

 

Practitioner-only products are complementary medicines listed or registered on the Australian Register of Therapeutic Goods and supplied exclusively to healthcare professionals.

Practitioner-only products are only to be supplied to, and dispensed by a healthcare professional as described in section 42AA of the Therapeutic Goods Act 1989. Retail sale of practitioner-only complementary medicine products to patients should only occur after consultation with that person.

 

Medical Disclaimer

No information presented on the Eden Health Products website is intended nor should be considered as a medical diagnosis or form of treatment. Content found on the Eden Health Products website does not replace or undermine medical advice. This content is purely for your general knowledge and information not for purposes of self-diagnoses. Prior to starting any health, nutritional, or supplemental-related treatment, you should always seek the direction of a physician, medical practitioner, or an otherwise qualified health provider. At the same time, you should consult with a physician, medical practitioner, or an otherwise qualified health provider regarding any ongoing medical treatment or medical questions you may have.

Practitoner Only Products

When purchasing practitioner-only products from Eden Health Products, it is the customer's responsibility to purchase the correct products prescribed to them by their practitioner(s) and to take them as they have been directed from their practitioner. Eden Health Products will not be responsible if a customer provides us with false information about their practitioner.

Frequently asked questions

What does 'practitioner only' mean?

Practitioner-only products can only be sold by qualifed healthcare professionals. It is an agreement between Eden Health Products and the suppliers to ensure that consumers are assessed appropriately before purchasing the product.

 

Do I have to be a practitioner to purchase these products?

No, prior to shipping of these products, we require a copy of your practioner details and prescription.

 

Do I need a prescription to online order practitioner-only medicines?

Yes, prior to shipping of these products, we require a copy of your practioner details and prescription.

 

Do I need to provide a prescription again when re-ordering practitioner-only medicines?

We store your previous orders and prescriptions as per our Privacy Policy. Your prescription details will determine if we can re-issue these products without sighting your prescription.

 

What if I don't have a prescription?

Eden Health Products will determine if we can issue these to you. This is done via a questionnaire that will be emailed to you.